Make the Most of our Services

In order to make the most of our services please, 

  • Read the notices posted in the surgery
  • Make sure you know the opening times of the surgery
  • Find out how to arrange home visits, repeat prescriptions, and urgent appointments
  • You may not always need to see a doctor; ask what services the nurse can provide
  • Keep your appointment or cancel it 
  • Take a list of questions with you when you see your doctor or nurse 
  • Ask your doctor to write down anything that you do not understand the answers to
  • Take a friend or relative with you if necessary
  • Tell the receptionist if you need more time to speak to the doctor, she may be able to arrange this
  • Think twice before making an appointment: Do you really need to see a doctor? Have you tried simple home treatments?
  • Find out how your practice deals with complaints

Access the online appointment system

The practice offers a number of services. In addition to day to day booking of GP appointments we offer nurse-led assessment of minor illness and various clinics including chronic disease management. Our receptionists will be happy to help you decide if a nurse appointment would be appropriate.

GP Telephone Consultations

Do you need to see a GP face to face or do you feel that the matter could be dealt with via a telephone discussion?

We have now introduced GP consultations whereby patients, wishing to take advantage of this service, will be given a estimated time at which the GP will telephone them.

It will be possible for patients to pre-book a telephone consultation up to 14 days in advance via our online service. GP Consultations will be held Monday to Friday.

To  pre book an appointment please use our online facility. We can not currently arrange pre bookable appointments over the phone.

Non-urgent advice: Notice

Please remember to cancel any unwanted appointments, so that we can give them to other patients. To cancel an appointment please phone 0115 8786356. Please only use this number to cancel your appointment. No other services are available on this number.

Physiotherapy Appointments

We have two physiotherapists who work in the practice. Appointments are available to book online, by telephone or at reception.