Practice Survey Your information helps us decide when, where and what to inspect. Let’s make care better together. Generally, how easy or difficult is it to get through to someone at your GP practice on the phone?How easy is it to use your GP practice’s website to look for information or access services?Were you satisfied with the appointment (or appointments) you were offered?Overall, how would you describe your experience of making an appointment?Overall, how would you describe your experience of your GP practice?